cPanel Program: Questions & Answers

Q: What is a hosting reseller?

A: As a ResellersPanel reseller, you can sell hosting packages under you own brand name. You create the hosting plans and charge your customers with your own prices.

Q: How do I get started?

A: All you have to do is select a cPanel plan, fill out the order form and make the payment. Once the payment has been made and verified by our Sales department, we will send you an e-mail confirmation.

Q: I am already a hosting reseller. What can I do?

A: If you are already a hosting reseller for another company, which uses cPanel, but wish to transfer your accounts to us, you can do so at any time free of charge.

Q: Is there any fee to add domains to my reseller plan?

A: There are no fees if you choose to add domains to your plan. You can host unlimited domains.

Q: What reseller tools do you offer?

A: We offer our resellers a Web Host Manager that allows you to set up and completely manage your hosting clients' accounts. Your clients will also have access to a control panel (cPanel) in order to manage their own web sites.

Q: What are ResellersPanel’s responsibilities?

A: ResellersPanel provides you with technical support, billing arrangements and online documentation for the support of your clients. Server stability and a 99.9% network uptime are also our responsibility.

Q: What are mine responsibilities as a reseller?

A: You are responsible for the domain name registrations or transfers and for the provision of technical support to your customers. You have to abide by ResellersPanel’s policies and Terms of Service as well.

Q: Why should I choose ResellersPanel's cPanel reseller program instead of others?

A: There are at least 10 important reasons for you to do so:

Involvement with our service is completely risk-free as we offer a 30-day money-back guarantee.
Our prices correspond to the plans' features and properties, and are very well balanced for that matter.
We offer several GBs of free disk space for the main reseller account, so that resellers can host their sites for free without the need to recourse to their reseller account's resources and thus lower their profits.
Our experience: we are in this business for more than 30 months now, and so reseller hosting is not a secret science to us.
Our team: we boast some 45 highly qualified professionals, of which 30 comprise our Support and Sales teams that are available 24/7 to answer all your questions and solve your problems.
We offer fast and dedicated reseller support via the Live chat, e-mail, by phone or through our Ticketing system.
Our Control Panel is translated in many languages, including the most commonly used and widespread ones.
The cPanel CP itself is the most widely used control panel in the hosting industry allowing resellers to administer individual and reseller accounts.
Network and connectivity: our state-of-the-art data center is located in Fremont, California, USA. The network capacity exceeds 2.5 Gigs of Internet connectivity via DS3, OC3, OC12, and Gigabit Ethernet connections to a wide variety of peer points and several transit providers. The circuits are terminated in our data center on carrier class, Cisco Systems 12000 routers. Beside the well-chosen data center, we have achieved another good balance: new and fast servers, which work in perfect synchronicity with our web hosting software: Dual Opteron 244T; 2 GB RAM; 2 x 250 GB HDDs in RAID 1.
We offer very cheap domains, which cost only 8 USD per year.