Is the discount valid only for the first month?

No, the discount is valid for the first month and all the months that follow. In other words, the discount is permanent and will be applied to your future invoices as well for as long as you keep the account.

Can I renew my cPanel reseller plan for more than 1 month?

Yes, you can renew the cPanel reseller account for multiple months. You can open a support ticket and request your invoice to be modified so you are charged for the number of months you would like to pre-pay. If you pay for 12 months in advance, you will get the 13th month for free.

Is there a discount if I renew my cPanel reseller plan for more than 1 month?

Yes, there is a discount when you renew the reseller plan for 12 months in advance. We will add one month free of charge to the expiration date. Therefore, you will paying for 12 months and you will be getting 13 months instead.

Who will handle the billing and the customer support for my clients?

With the cPanel Reseller Program, you will be responsible for the billing and the customer support for your clients. We will not have any contact with your clients whatsoever. Our staff will provide support to you only and only for server related issues.

Can I purchase additional disk space or monthly traffic?

You cannot purchase additional disk space or monthly traffic only. Instead, whenever you need more resources, you can upgrade to a higher cPanel plan.

Can I upgrade from one cPanel Reseller plan to another?

Yes, you can upgrade from one cPanel reseller plan to another. You can easily upgrade/downgrade your cPanel reseller plan through the Services > My Services > View Details > Management Actions > Upgrade/Downgrade section of your Billing account with us.

How do I get the free billing software Client Exec?

The ClientExec billing software is available for free per request. Simply open a trouble ticket to our technicians and specify the location you would like them to install ClientExec for you.

How do I get my free domain reseller account?

The eNom sub-reseller account for domain registrations is available for free per request. Simply open a trouble ticket to our technicians to request one and you will get it within the hour.

How do I get my free reseller store templates?

The website templates for the reseller store are available for free per request. Simply open a trouble ticket to our technicians to request them and you will get the template files within the hour.

Can I have a DNS cluster with the cPanel reseller plans?

The DNS cluster packages you can see on our website are for the free reseller program only. The cPanel Reseller Program by default enables you to use your own private name servers and a mail server. For more information, please see the knowledge base about using private name servers with the cPanel Reseller Program.