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Outgoing email error 550 - Relay not permitted

When you set up your e-mail account in Outlook and other e-mail clients you must enable authentication for the outgoing mail server. In many e-mail clients this option is not enabled by default, which results in an error "550 - Relay not permitted" whenever you try to send an e-mail.

Here is how you can enable authentication in some of the most commonly used e-mail clients:

Microsoft Outlook Express on Windows:
- Launch Outlook Express.
- Under "Tools" select "Accounts..."
- Select your account name and click "Properties" to edit your account.
- Click the "Servers" tab.
- Check the "My Server Requires Authentication" check box and the adjacent "settings" button.
- Make sure that the "Use same settings as my Incoming Mail Server" radio button is selected.
- Click the "OK" button twice, and the "close" button. You are finished.

Microsoft Outlook 2002 on Windows:
- Launch Outlook.
- Select Tools > E-mail Accounts...
- Select "View or change email accounts"
- Click "More settings".
- Select the "Outgoing Server" tab.
- Check the "My outgoing server (SMTP) requires authentication" box.
- Make sure that the "Use same settings as my Incoming Mail Server" radio button is selected.
- Click "OK" button. Click "Next". Click "Finish". You are finished.

Microsoft Outlook 2000 on Windows:
- Launch Outlook.
- Under "Tools" select "services..."
- Select "Internet Mail - (your account name)" and click on "Properties" to edit your account.
- Click on the "Servers" tab.
- Check the "My Server Requires Authentication" check box and the adjacent "settings" button.
- Make sure that the "Use same settings as my Incoming Mail Server" radio button is selected.
- Click the "OK" button 3 times to close and save all the windows. You are finished.

Microsoft Outlook Express on Macintosh:
- Launch Outlook Express.
- Under "Tools" select "Accounts..."
- Select your account name and click "Edit" to edit your account.
- Under the "Sending Mail" section, click on the "Click here for advanced sending options" field.
- Check the "SMTP Server Requires Authentication" check box.
- Make sure that the "Use same settings as Incoming Mail Server" radio button is selected.
- Close window. Click "OK". Close window. You are finished.

Mozilla Thunderbird on Windows:
- Launch your mail client.
- Under 'Tools' select 'Account Settings'.
- Scroll down your accounts and select 'Outgoing Server (SMTP)'.
- Select your outgoing server and click 'Edit'.
- Enable the 'Use name and password' option.
- As username, type your full mailbox name, for example: myemail@my-best-domain.com
- As password, type the respective password for this mailbox.
- Click 'OK'.

Netscape 6 on Windows and Macintosh:
- Launch your Netscape mail client.
- Under "Edit" select "Mail and Newsgroups Account Settings..."
- Click the "Mail and Newsgroups" menu item on the left.
- Select the "Outgoing Server" menu option on the left.
- Check the "Use name and Password" check box and enter your "User Name" (which is your email address).
- Click "OK" . You are finished.

Netscape 4.7x on Windows and Macintosh:
- Launch your Netscape mail client.
- Under "Edit" select "Preferences..."
- Click the "Mail Servers" menu item on the left.
- Under "Outgoing Mail Server User Name" enter your User Name (which is your email address).
- Click "OK" . You are finished.

Other email clients:
- Launch your mail client.
- Find the email account preferences window.
- Find the settings for the SMTP (aka Outgoing) mail server.
- Check the checkbox which asks if the SMTP mail server requires authentication (if necessary).
- Enter the same "user name" (your email address) and password as your incoming (POP) mail server's, or click the "use same settings as Incoming Mail Server" radio button.
- Save the changes and close your preferences windows. You are finished.



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