Our Managed Services are designed for those of you who need the resources of a dedicated server, but do not have the skills or the time needed to maintain the machine on your own. You will have a technician assigned to monitor the server 24/7 and to take care of all server maintenance procedures in order to ensure maximum online security for your online/offline projects.
Each package includes off-site backups, weekly OS updates, server monitoring and rebooting procedures, as well as software installation and troubleshooting procedures.
Taking care of the content on your server is crucial. We offer a secure off-site location where you will be able to store a backup of your files and databases. With 50 GB of disk space available to you, you can set up regular backups and have all your files, or just a select number of files/databases, copied to this remote location where you will be able to access and restore them, should you need to.
If you want to focus more on developing your website and on running your business, you will have very little time for routine server management procedures. This is why, we can take the load off your shoulders and carry out all OS updates for you. No need to keep checking for the latest bug-free version, or for being anxious if it's compatible with your hardware or not. Our sysadmins will do that for you and will update the OS on a weekly basis.
A dedicated server requires constant attention. Are all critical services running? Is the server overloaded? Is the whole machine overheated? To save you the time required to perform server monitoring procedures, we can take care of this cumbersome task for you. We have an advanced monitoring system already deployed in all data centers, which allows us to closely monitor all services on any server in our network. Our well-trained admins monitor the system 24/7/365.
If you want to create a special type of website, which requires specific modules and scripts to be present on your server, or to install a new Control Panel or even a whole new OS, our sysadmins can perform any of these tasks for you. With the Installation & Troubleshooting service, you can have the full and undivided attention of our sysadmins and they can help you handle any software-related task.