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Support Overview
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Support Around the Clock


WARNING: Resellers Panel offers two reseller hosting programs at the moment (the FREE reseller program and the cPanel reseller program). The quality of the 24/7 technical support, which we provide our resellers with, is equally good and reliable in both programs.

24/7 Technical Support for Resellers
ResellersPanel.com's reseller support is available 24 hours a day, 7 days a week, and is provided by an experienced support team.

Tooltips in Resellers Control Panel
Our well-known ProperSupport team is at your service. For questions that may arise we have lots ot tooltips wating for you in the Reseller Control Panel, which will guide you through all the steps required to raise your reseller's income.

Telephone Lines
All resellers that are using our FREE
and cPanel programs can call us 24/7 at:

Ticketing Systems

Each reseller program has its own ticketing system. Regardless of which of the two you are using, the response time of each of your tickets will be within one hour after it has been received:

a. The resellers who have signed up with our FREE program can open tickets through the ticketing system located at http://www.ProperSupport.com using their account information (username and password) with ResellersPanel.

b. The cPanel resellers have to log in their Billing Manager and select "GET SUPPORT > Support Desk" from the main menu at the top.


E-mail Contacts

a. The resellers who have signed up with our FREE program can contact us via e-mail, using this online form.

b. If they want, the cPanel resellers too can use our online form to contact us. An alternative option for them is to contact our support team via e-mail. They have to log in their Billing Manager and select "GET SUPPORT > Contact Support" from the main menu at the top.


Live Chat

We provide Live chat support more than 16 hours a day (on business days; during weekends and on holidays ~ 8 hours a day) for all resellers who need a faster response. Live chat operators save you a lot of time. Only extraordinary questions or suggestions will be forwarded to the team supervisor and will take more time to respond.


NOTE: In order to receive a most satisfactory answer to a question and adequate and timely help with regard to a given problem, we kindly ask you to give as much information as you can.

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