Web Hosting Control Panel Tutorials

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Wishing to facilitate the work of your clients with our web hosting system, we created movies providing visual explanation and navigation through the functionality of each section included in our in-house-built multi-lingual Web Hosting Control Panel. If you use any of our ready-made turn-key website templates, your customers will have access to these tutorials through your web hosting store. Alternatively, they can visit the ‘Video Tutorials’ section of their Web Hosting Control Panel.
Useful Web Hosting Control Panel Tutorials For Your Customers

The tutorials cover nearly all sections of the customers' Control Panel and give supplementary details about their purpose and functionality. It is highly recommendable that your customers view these tutorials when getting acquainted with the functionalities of the different sections of their Web Hosting Control Panel through the Context Help links.
 
What is a video tutorial?

A video tutorial represents an animated presentation video, which visually demonstrates to your customers the steps they need to take to activate/deactivate a given feature/function in their Web Hosting Control Panel.

Each Video Tutorials opens in a new page. Please, note that there are two helpful navigation elements at the bottom of each tutorial window:

  • a progress bar, which allows you to go to a specific step of the tutorial;
  • rewind, back, play/pause, forward and exit buttons.

To get a clue of what is the main educational purpose of each Video Tutorial, please refer to the title list of the tutorials displayed below. They are arranged in order that follows the original organization of the sections in the Web Hosting Control Panel. Please, mind that all services and prices displayed in the tutorials are with exemplary purpose only and do not necessarily represent your actual service offerings’ selection and pricing.

Viewing the tutorials, you customers can get a more comprehensive overall idea of how the different sections of the Web Hosting Control Panel work. They will certainly feel more comfortable and easy-going when using your private brand reseller services. Some of them may even find the tutorials to be their best learning method!
 
How to view the Video Tutorials?

To open the Video Tutorials from their Control Panel, your clients should go through the following steps:

  1. Open the login page of their web hosting account and log in using the username and password they have received when signing up for your hosting services.
  2. Mouse over the Help Center link in the tab menu bar of the navigation menu to open a drop-down menu with the following options: F.A.Q., Video Tutorials, Open New Ticket, View Opened Tickets and View Closed Tickets. Click on the Video Tutorials option.


 
Site Manager:
Adding a domain name
Deleting a domain name
Editing a domain name
Registering a domain name
Transferring a domain name
Adding a subdomain/virtualhost
Deleting a subdomain/virtualhost
Editing a subdomain/virtualhost
Creating a FTP account
Managing an existing FTP account
Installing/Uninstalling or Fixing broken FrontPage Extensions
Creating/Managing a Password Protected Area (PPA)
Creating/Managing a MySQL database
Adding and Enabling shell access (SSH)
Adding shell access (SSH) support
Enabling/Disabling shell access (SSH)
Purchasing, activating and setting an authenticated/static IP address
Purchasing an authenticated/static IP address
Activating/Deactivating an authenticated/static IP address
Setting an authenticated/static IP address
Modifying custom DNS records
Generating an SSL certificate and Signing Request (CSR)
Using the File Manager
Browsing the File Manager
Deleting files/directories using the File Manager
Renaming files/directories using the File Manager
Copying files/directories using the File Manager
Moving files/directories using the File Manager
Changing directories/files permissions using the File Manager
Uploading files using the File Manager
Creating directories/files using the File Manager
Editing files using the File Manager
Installing an SSL certificate
Uninstalling an SSL certificate
Using the Crontab
 
Service Upgrades:
Adding more traffic
Adding more disk space
Adding support for additional domain names
Adding more MySQL disk space
Adding support for additional MySQL databases
Upgrading a web hosting account
Renewing a web hosting account
 
E-mail Manager:
Creating an e-mail account
Deleting an e-mail account
Adding an e-mail alias to an existing e-mail account
Deleting an e-mail alias
Setting an e-mail forwarding
Setting an e-mail forwarding #2
Adding an e-mail filter
Editing/Deleting an e-mail filter
Using the Anti-Spam Protection
Creating a mailing list
Changing the password of an e-mail account
Editing/Deleting a mailing list
Setting an autoresponder to an existing e-mail account
 
Web Design:
Activating/Deactivating the Site Studio
Logging into the Site Studio
 
24/7 Customer Support:
Requesting help through a Support Ticket
Viewing Support Tickets
Using the Help Center

F.A.Q.Web Hosting CP TutorialsForum