Part 4: Administration Tools
- 4.1 View Clients
- 4.2. View Affiliates
- 4.3. Wallet Balance
- 4.4. Invoice Manager
- 4.5. General Statistics
4.1.1 List All Clients
You can easily view your reseller hosting clients database in this section. You can search by two basic criteria and many smaller parameters. If you select to search by ‘client’, for example, in the search field you can choose between the following parameters to specify your search: username, account holder’s name, plan type, server name, account creation/expiration date (by specifying a period), account status (expired, waiting activation, active, blocked, suspended) and store. If you select to search by domain name, you will have to choose between the following parameters: domain name, username of the account where the domain is hosted, domain name creation/expiration date (by specifying a period), domain name status (expired, approved, unapproved registration/renewal/transfer, rejected, transferring, transfer failed).
If you wish for example to check how many clients of yours have signed up for a given web hosting plan, you can select ‘Search by Client’ and then – the respective plan (in the dropdown menu). Or, if you want to check if there are clients of yours who simply leave their domains to expire, you need to select ‘Search by Domain’ and then ‘Domain Status’ -> ‘Expired’.
As you can see, you can use your customer database to make detailed analysis on different issues and then take respective marketing decisions.
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List All Clients Tutorial
4.1.2 Manage a Client
You can manage all your clients without accessing their Web Hosting Control Panel. After you have picked a particular client through the search functionality, you can easily renew his/her account if it has status ‘expiring’ using the ‘renew’ link (appearing in the field). You can also call all customer’s account details by clicking on the ‘User’ name (or ‘Domain’ – if that’s what you need to view) and then make any necessary settings in the ‘Renew/Upgrade’, ‘Billing’, ‘Domains’, ‘CP Setup’ and ‘E-mail Notifications’ sections.
You can, for example, renew/upgrade an account from the first section. In the ‘CP Setup’ section you can choose which Upgrade services (Add Services, Change Plan, Renew Plan, Register Domain) to be activated in the client’s Web Hosting Control Panel. If you want to disable the e-mail notifications that ResellersPanel is sending to your client on behalf of your private brand company name, select option ‘OFF’ in the ‘Turn E-mail Notifications’ field. You can use the ‘Domains’ section to execute any domain action (renewal, transfer) – you will be able to log in the Control Panel and purchase the service at wholesale price, as well as use the Wallet payment option.
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4.2.1 List All Affiliates
You can easily make money by just referring new resellers to our reseller web hosting system, thus making them your ‘affiliates’. Once an affiliate of yours starts selling web hosting products, you instantly start adding ‘affiliate commissions’ to your regular reseller ones! If, for example, a client of your affiliate purchases an Enterprise plan plus domain registration/transfer, you will automatically receive 10% of the wholesale price of the package, that is a one-time fee of $11.8 USD (Enterprise plan + domain name = $118 USD). If the client renews the account for another year, you will again receive $11.8 USD added to your regular reseller commission. If your affiliate decides to sign up for a cPanel program (for example, plan 4), you will be receiving each month $6.5 USD added to your reseller commission (10% of $65.00/mo). Or, if for example, he/or she decides to order a dedicated server at $220/mo, you will be accumulating extra $22/mo (affiliate) reseller commission. All that without any marketing efforts from your side! Check out our Profit Calculator for more details!
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4.2.2 Promo Tools
In order to use a desired banner (for example, to promote our free reseller program to potential affiliates), simply copy the banner’s HTML code displayed next to the banner, replace the variable ‘USERNAME’ with your free reseller hosting account username and paste the code in the source code of your website (or any other WWW place that you find suitable to promote our services). Thus, each individual who signs up for a program of ours going through your banner immediately becomes your affiliate! The available banner sizes are 728x90 pixels, 760x80 pixels and 468x60 pixels.
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4.3.1 Wallet Balance - Add Money
The reseller wallet was designed for you to bring maximum facility in the processing of your web hosting account payments. You can deposit funds in it, or specify your reseller commission to be sent to your Wallet account, and later on spend the funds purchasing various reseller services or web hosting plans at wholesale price any time you need. You can also use the wallet refill option to benefit from the huge discounts available when ordering through the Reseller API or the manual order form. Your Wallet account will reward you with great bonuses when you deposit at once great funds! The bigger funds you deposit, the higher discount you get:
Example: If you deposit, for example, $500.00 USD, you will get a bonus of $55.00 USD (which is a 11% bonus as per our discounts scheme). If you deposit $3000.00 USD, you will get a 20% bonus equal to $600.00 USD, respectively the total amount credited into your wallet will be $3600.00 USD!
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4.3.2 Refill History
If you wish, for example, to check your Wallet balance for the past few months, you need to select ‘Withdrawals’ from the drop-down menu in the ‘View Wallet Refill History’ area, then specify the desired period (from date to date), press the ‘Search’ button and view your results.
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4.3.3 Notification Settings
Choose a minimum wallet balance at which we should send an e-mail reminder to you to re-fill your wallet. Specify the amount in the blank field next to ‘E-mail notification’, for example $9.00 USD – the minimum amount of money that you need in order to purchase a service through your wallet. Last, hit the ‘Save Settings’ button.
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4.4.1 Invoice Manager
Example: If you need to check all invoices in EUR currency payments for all your clients and web stores, simply select the ‘EUR’ option from the ‘Currency’ dropdown menu, then ‘Invoice’ – from the ‘Type’ menu, ‘All Stores’ – from the ‘Store’ menu, and specify the desired period (year, month, etc.).
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4.5.1 General Statistics
Example: If you need to check all domain names purchased through a store of yours, as well as their status, you can go to the ‘Domain Stats’ section, and select there ‘ALL’ in the ‘Domain Names‘ table, then ‘ALL’ in the ‘Transaction Status’ table, the name of the store you want to check for (e.g. my3store) in the ‘Your Stores’ table, and the preferred payment currency or again ‘ALL’. Specify then the desired period you want to check for and hit the ‘View Report’ button.
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4.5.2 Traffic Statistics
Check how is your traffic! Simply select a desired domain name, click on the month that you wish to check your traffic for, and view data-by-date report of all unique and reload hits (repeated hits) onto your website, as well as referrer URLs of the visitors.
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Examples
