How to get a dedicated IP for a domain/subdomain

If your hosting package does not include a dedicated IP address, then you can easily obtain one as an upgrade.

In order to do that, go to the "Add Services/Upgrades" section located on the left side of your screen. Once in there, find the line that says "IP Addresses", select the amount of IPs that you wish to purchase, choose a payment method that is most convenient for you and click "Continue" to place the payment. The price for every additional service, including the dedicaed IP addresses, is calculated on a monthly basis for the remaining months until the expiration of your hosting package. For instance, if your account expires in 3 months' time, then the price for the additional service will be calculated for three months only. Once your account expires, you will be able to renew the add-ons, along with the hosting plan itself.

Once the payment has been placed and approved by our Sales Department, you will be able to see the ordered IPs in the "Account Usage" table marked as "Available". Also note that a new section "Dedicated IP Addresses" will appear under the Site Management menu in your Web Hosting Control Panel once you order an IP address.

Ordering an IP address does not automatically assign it to your hosting account. Whenever you wish to put an IP address into use, just go to the Site Management > Dedicated IP Addresses menu and click on "Request IP Address". Once you do that, an IP address will be assigned to your account and you will be able to use it as you wish.

Every IP that you assign to your account will be shown in the list right below the "Request IP Address" button in the "Dedicated IP Addresses" section. Also, when requested, the IP addresses will be marked as "In Use" in the "Account Usage" table on the left.

After the IP address has been purchased and requested, you can assign it to a specific domain/sub-domain name that you are hosting under your account. This is done through the Subdomain Manager (Site Management > Subdomain Manager). There you'll see a form for creating new subdomains and a list of all existing ones.

When creating a new subdomain, you can specify an IP address for it, selecting it from the "IP Address" drop-down menu. If you wish to assign an IP to an already existing name, simply use the "Edit" button next to the subdomain in question. Again, to assign an IP to this specific subdomain, just select it from the "IP Address" drop-down menu and click "Apply" to confirm the change.

Note that every time you change an IP address, the system needs up to 10 minutes to update the new information. There is also an additional propagation time, which could be up to 24 hours.

IMPORTANT: The "www" subdomain is a default subdomain of your domain. Changing the IP address for the "www" subdomain also changes it for the domain name itself. In other words, if you wish to change the IP of my-best-domain.com, then simply change the IP of www.my-best-domain.com.