Your Cart is Empty Reseller Login or Sign up FAQ Search

How to renew your web hosting plan

The first step would be to determine whether you have recurring billing set up to renew the account. That can be done via the My Account > Recurring Manager section of your Web Hosting Control Panel. Once you open that menu you will see a table with all recurring billing contracts.

In this table you can find information about the service type of the particular contract, its profile ID, the billing type, the amount that is charged each time, the number of the charges so far, as well as information about when the next charge is going to be. If you have more than one service with us, you may have more than one recurring contract. Therefore, you should check the first column of the table that provides information about the service type to see if there is an active account renewal contract. If you do have a recurring contract, you don't need to renew the plan manually - you will be charged for the renewal prior to the expiration date and your account will be renewed without any service interruption.

Should there be no recurring contract, you must renew your web hosting plan manually. To do that, visit the Renew plan* link under the Upgrades menu on the left hand side:

After clicking on the Renew plan link you will be forwarded to the account renewal page in the Control Panel.

Here you will see the name and the expiration date of the web hosting plan you are currently using, as well as the price for one more year. Here you will also see a detailed list of any upgrades or add-on services that you have purchased. You can decide whether to renew them as well or not by simply selecting or deselecting each of them. Any services that you do not renew will be deactivated, once you make the renewal payment.

You will also see a list of all domain names that you have registered via this web hosting account. And again you can decide whether to renew a certain domain name or not by selecting or deselecting it.

And last, but not least, you have to choose the payment method you would like to use to submit the renewal payment and then click on the Continue button to proceed to the payment page where you will have to fill out your payment information.

« Back to menu