How to setup emails with Exchange server

Please note that this article does not explain how to set up your own Exchange Server, but how to use an Exchange Server for your e-mails.

In order for your e-mails to be handled by a remote Exchange Server, you must edit your domain's MX records. The exact values should be provided by the administrator of the Exchange Server - usually there are at least two hosts or IPs that need to be set up as MX records of your domain name.

Let's say the Exchange Server's IP address(es) are 192.168.1.2 and 192.168.2.2 and your domain name is my-best-domain.com and it is hosted in your web hosting account with us. Here is what needs to be done in this case:

1. In your Web Hosting Control Panel go to Site Management > Subdomain Manager and create two subdomains, for example mx1.my-best-domain.com and mx2.my-best-domain.com.
2. Change the A records of each subdomain in Site Management > Custom DNS Records:
   - find mx1.my-best-domain.com and update the A record to 192.168.1.2, then click Change.
   - find mx2.my-best-domain.com and update the A record to 192.168.2.2, then click Change.
3. In the Custom DNS Records section find my-best-domain.com and replace its current MX records with mx1.my-best-domain.com and mx2.my-best-domain.com.

If the administrator of the Exchange Server has provided you with hostnames instead of IPs, skip steps 1 and 2 and just replace the MX records of your domain with the ones of the Exchange Server.

Please be informed that any changes to the DNS records of your domain take up to 24 hours to propagate.