Your Cart is Empty Reseller Login or Sign up FAQ Search

How to setup my custom e-mail filters

If you are not familiar with the basic purpose of the e-mail filters, please refer to this article: What are the e-mail filters and how do they work
Not keen on reading? Watch a video tutorial about how to set up e-mail filters: https://www.my-best-domain.com/tutorials/how-to-create-email-filters/

You can set up e-mail filters for any e-mail account that you have with us via the E-mail Manager (E-Mail Options > E-Mail Manager) section of your Web Hosting Control Panel. There you'll see a list with all the e-mail accounts that you have with us. You have the option to select each of these e-mail addresses (put a checkmark in front of it). Above and below the list of mailboxes, there are rows with identical buttons - the first one in each row is "E-mail filters".

E-mail Filters

Once you select the desired e-mail account(s) and click on the "E-mail filters" button, you'll be forwarded to a page where you'll be able to set up your own e-mail filters. On the left you'll see a list of the e-mail addresses that you have selected and on the right there is a table with all the options you have when setting up an e-mail filter:

Where: Here you can find a dropdown menu with all the possible options that you can choose for the location of the Text to match:

header_from - this option is used to filter incoming messages by sender's e-mail address;

header_to - this option is used to filter incoming messages by recipient's e-mail address;

header_cc - this option is used to filter incoming messages by e-mail address(es) in the "Carbon Copy" list;

header_subject - this option is used to filter incoming messages by their subject;

message_headers - this option is used to filter incoming messages by all of the above e-mail headers;

message_body - this option is used to filter incoming messages by the actual content of the message;

message_body_end - this option is used to filter incoming messages by the specific part of the message that is titled body end;

reply_address - this option is used to filter incoming messages by the e-mail address that is to be replied to;

return_path - this option is used to filter incoming messages by the e-mail address to which undeliverable messages will be sent.

Condition: Here you can find a dropdown menu with all the possible options that you can choose for the type of the Text to match:

contains - the text you specify must be contained in the specified location;

does not contain - the text you specify must not be contained in the specified location;

is - the text you specify must be exactly the same in the specified location;

is not - the text you specify must not be exactly the same in the specified location;

begins - the text you specify must be the starting word or phrase in the specified location;

does not begin - the text you specify must not be the starting word or phrase in the specified location;

ends - the text you specify must be the last word or phrase in the specified location;

does not end - the text you specify must not be the last word or phrase in the specified location;

Text to match: In this field you can type the exact word or phrase, which will be detected by the filter.

Action: Here you can find a dropdown menu that will let you choose whether the filtered messages will be deleted or redirected to a different e-mail address.

E-mail: In this field you can specify the e-mail address where the messages affected by the filter will be redirected to, if you choose the redirect action.

Once you fill out the form, you must click on the "Add Filter" button below the form and that will create the e-mail filter(s) for you. The new filter(s) will appear in the table further below where all the existing e-mail filters are displayed. They are divided into groups depending on the e-mail address that they have been set up for. You have the option to edit or delete any existing filter.

« Back to menu